September 25, 2024: A serious incident involving Samsung's Galaxy Buds FE has raised alarms regarding the safety of the company’s latest earbuds. A Turkish user reported that the device exploded while in use, resulting in permanent hearing loss for his girlfriend.

The explosion occurred while the earbuds were being worn, leading to immediate and irreversible damage to her hearing. The incident was shared on Samsung’s Turkey forum, igniting concerns reminiscent of the infamous Galaxy Note 7 battery crisis.

Following the explosion, the user sought answers at Samsung’s technical service. However, the response was minimal, with the company offering only a replacement pair of earbuds—an outcome the user deemed grossly inadequate considering the severity of the situation.

Samsung’s investigation into the exploded earbuds failed to uncover any specific causes, raising fears that other users may also be at risk. To date, the company has not issued an official statement addressing the incident or outlining any preventative measures to ensure customer safety.

Critics of Samsung argue that the company must prioritize the well-being of its customers and implement more rigorous quality control checks to avoid future incidents. The affected user, dissatisfied with Samsung’s response, has vowed to pursue further action, highlighting the pressing need for accountability in product safety.